NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Their outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base.
NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Their clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.
NCO’s mission is to be the global leader in providing outsourced business processes. They build quality partnerships and use their operational expertise to create value for their customers, employees, and shareholders.

NCO’s vision is based on the core values of their commitment to integrity, commitment to teamwork, and their commitment to quality. The core purpose of their organization is to deliver quality customer-focused outsourcing services.
NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers their optimal performance, leading-edge technology, proven efficiency, and exceptional quality.
NCO Analytic Services specializes in providing a turn-key system that offers insights at the individual customer level. They can identify customers (businesses or consumers) that will defect or grow months before they do.

For more information, please visit http://www.ncogroup.comok