CBay Systems
CBay prides itself in being one of the fastest growing companies in the healthcare BPO industry. Already the third largest company in North America, CBaySystems (India) Pvt. Ltd.(CBayIndia) is one of the largest Healthcare Services provider in India. The Company’s success is attributed to its ability to provide excellent service to customers by combining technological innovation with complimentary business service functions. CBay’s Global Delivery Model with its dis-aggregated back end processing capability is unique to the outsourcing industry. This model has boosted local entrepreneurship. Today, 39 Indian Healthcare Service Providers are an integral part of CBay’s global service delivery model, with 37 centers based in India and 1 each in Oman and Bhutan.
Keeping pace with the fast growing healthcare information processing industry, CBay has grown at over 65% CAGR since inception. With a workforce of over 5500 serving 700 plus clients, CBay has a significant presence in the Healthcare BPO industry. CBay Systems hosts its IT systems in datacenters that guarantee maximum uptime and reliability for its customers. The systems are monitored 24/7 from CBay’s dedicated Network Operation Center. In addition to this, the CBay IT solution itself is designed to provide maximum redundancy as well as scalability. CBay uses multiple global telecom providers each providing 99.9% uptime while still maintaining redundancy across telecom providers. CBay’s Disaster Recovery Plan provides effective business continuity coverage for providing service to its customers in the event of a disaster.
For more information, please visit http://www.cbayindia.com